Welcome to MISS! These Terms and Conditions (“Terms”) govern your use of our website located at https://www.miss.com.co (the “Website”) and your purchase of products from us. This Website is owned and operated by Soni Creation (“MISS,” “we,” “us,” or “our”).
By accessing, browsing, or using this Website, or by placing an order, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not use this Website.
2. Eligibility
To use our Website and purchase products, you must be at least 18 years old and capable of entering into a legally binding contract under the Indian Contract Act, 1872. By using this Website, you represent and warrant that you meet these eligibility requirements.
3. Account Registration
To place an order, you may be required to create an account. You are responsible for:
Providing accurate, current, and complete information during the registration process.
Maintaining the confidentiality and security of your account password.
All activities that occur under your account.
You agree to notify us immediately of any unauthorized use of your account.
4. Products and Pricing
Product Information: We strive to display our products, including colors and materials, as accurately as possible. However, the actual colors you see will depend on your monitor/screen, and we cannot guarantee that your device’s display of any color will be accurate. All descriptions of products are subject to change at any time without notice. We recommend reading the product descriptions and fabric care instructions carefully.
Pricing: All prices are listed in Indian Rupees (INR) and are inclusive of all applicable taxes, such as Goods and Services Tax (GST), unless stated otherwise. Prices for our products are subject to change without notice.
Availability: All products are subject to availability. We reserve the right to discontinue any product at any time. We cannot guarantee that an item will be in stock. If an item you ordered is unavailable, we will notify you and offer a refund or a suitable alternative.
5. Orders and Payment
Order Acceptance: When you place an order, it constitutes an offer to purchase the product(s). We reserve the right to accept or reject your order for any reason, including but not limited to, the unavailability of a product, an error in the price or product description, or an error in your order. Our acceptance of your order will take place when we dispatch the product(s) to you.
Payment Methods: We accept payments through various methods, including credit cards, debit cards, net banking, UPI, and other secure payment gateways as available on our Website.
Payment Security: You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. We use third-party payment gateways for processing payments, and we do not store your card information on our servers.
6. Shipping and Delivery
Shipping Policy: We ship to most locations within India. For detailed information on our shipping methods, timelines, and charges, please refer to our Shipping Policy page, which is incorporated by reference into these Terms.
Delivery Time: Delivery times are estimates and commence from the date of shipping, rather than the date of order. We are not responsible for any delays caused by third-party delivery partners or circumstances beyond our control.
Title and Risk of Loss: The title and risk of loss for all products ordered by you shall pass on to you upon our delivery of the items to the shipping carrier.
7. Returns, Refunds, and Exchanges
Our policy on returns, refunds, and exchanges is a critical part of your shopping experience. Please review our Returns & Exchanges Policy page for detailed information on eligibility, procedures, and timelines. This policy is an integral part of these Terms. By placing an order, you agree to the terms of our Returns & Exchanges Policy.
8. Intellectual Property Rights
All content on this Website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of MISS or its content suppliers and is protected by Indian and international copyright and trademark laws. The “MISS” name and logo are registered or unregistered trademarks of Soni Creation. You may not use our trademarks or content without our prior written consent.
9. User Conduct and User-Generated Content
Prohibited Activities: You agree not to use the Website for any unlawful purpose or to solicit others to perform or participate in any unlawful acts. You are prohibited from violating the security of the Website, including hacking, data mining, or sending unsolicited emails (spam).
Reviews and Comments: If you post reviews, comments, photos, or other content (“User Content”), you grant MISS a non-exclusive, royalty-free, perpetual, and irrevocable right to use, reproduce, modify, adapt, publish, and display such User Content throughout the world in any media. You represent that you own or otherwise control all of the rights to the content that you post.
10. Privacy Policy
We care about your privacy. Our Privacy Policy, which details how we collect, use, and protect your personal information, is incorporated by reference into these Terms. Please review it carefully.
11. Limitation of Liability
To the fullest extent permitted by law, MISS (including its directors, employees, and affiliates) shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from: (a) your access to or use of or inability to access or use the Website; (b) any conduct or content of any third party on the Website; (c) any content obtained from the Website; or (d) unauthorized access, use, or alteration of your transmissions or content.
Our total liability to you for any and all claims arising from the use of the Website or purchase of products shall not exceed the amount you paid to us for the product in question.
12. Indemnification
You agree to indemnify, defend, and hold harmless MISS and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, and employees from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
13. Governing Law and Jurisdiction
These Terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in [City, e.g., Jaipur], Rajasthan, India.
14. Grievance Redressal
In accordance with the Information Technology Act, 2000 and the rules made thereunder, the name and contact details of the Grievance Officer are provided below:
For any queries or grievances, please contact our Grievance Officer.
15. Changes to Terms & Conditions
We reserve the right to update, change, or replace any part of these Terms & Conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
16. Contact Information
For any questions about these Terms & Conditions, please contact us at:
